Ryan Shalekoff is an experienced IT Manager at Herbert Smith Freehills since May 2016, specializing in service desk management, project management, and operations management. Notable achievements include defining and implementing COVID-19 IT support, managing a team while supporting a key client, and identifying cost savings through service provider changes. Prior to this role, Ryan held positions at Seidor Africa, PKF, and other firms, developing skills in team management, service level agreements, and client relationship management, and successfully merging IT infrastructures. Educational qualifications include ITIL certifications, Scrum Master training, and a Microsoft Certified Systems Engineer designation.
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