Vp, Product Management

About Highspot Highspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. We believe a great place to work is about more than the work – it’s about what the company stands for, and how it authentically represents its values in the real world. To this end, we have put intentional focus on creating equitable workspaces for each of our employees. Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change, with the ability to transform themselves, their workplace, and their world.

About the Role As the Vice President of Product Management at Highspot, you will lead and inspire a high-performing team of product management professionals, shaping the future of our product strategy to deliver exceptional software experiences that delight our customers. You will leverage your expertise in product design, customer experience (CX), and organizational leadership to ensure that our platform consistently meets the needs of a broad range of user personas. Leading a team of Product Directors and Product Managers, you will ensure that we continue to deliver world-class software solutions that empower businesses to thrive.

In this role, you will report directly to the President of Product & Engineering and be a key leader within Highspot’s Executive Team, where you’ll drive product innovation and play a crucial role in optimizing revenue growth.

What You'll Do

• Be the champion of user experience by deeply understanding our product, ensuring we deliver intuitive, customer-centric solutions that address user needs across a diverse spectrum of personas
• Build and scale a best-in-class product management organization through whom you’ll empower to execute a product vision that drives innovation and business impact
• Collaborate cross-functionally with Design, Engineering, Product Marketing, Sales and Customer Success to align on product direction, ensuring seamless integration of UX design and customer feedback into our product strategy
• Inspire and motivate your team to achieve their highest potential by fostering an inclusive, diverse, and collaborative environment that reflects Highspot’s core values
• Drive the strategic growth of Highspot’s product portfolio by leveraging your insights into market trends and customer behavior to shape KPIs, product roadmaps, and long-term business objectives
• Partner closely with the Customer Success and Services teams to ensure your team is continuously delivering enhancements that elevate customer satisfaction and swiftly address pain points
• Ensure delivery of high-quality products on time and on budget by establishing clear roles, responsibilities, and decision-making frameworks that balance business objectives, user needs, and operational efficiency

Your Background

• 15+ years of leadership experience in product management, with a track record of managing senior leaders in high-growth B2B SaaS companies
• An academic background in Computer Science or related discipline, or equivalent experience
• Deep expertise in customer experience (CX), UX design, and human-centered design principles, with a history of delivering software products that prioritize user satisfaction
• Proven experience scaling product management teams and organizations during periods of rapid growth, with a focus on organizational design and change management
• Exceptional talent in attracting, retaining, and developing top-tier talent from diverse backgrounds, creating a strong culture of innovation and collaboration
• Proactive leadership with a demonstrated ability to drive product innovation and a passion for delivering impactful user experiences at scale
• A strong background in SaaS product development, with a comprehensive understanding of the software development lifecycle (SDLC) and experience leading cross-functional teams in building large-scale products
• A history of successfully balancing strategic business goals with customer-centric solutions, ensuring that operational objectives are aligned with delivering best-in-class product experiences