Elaine Billington MBE serves as the Chief People Officer at National Highways since September 2019. Prior experience includes serving as Director of HR Operations at United Utilities from 2007 to September 2019, where responsibilities encompassed Employee Relations, HR policy, HR Shared Services, Talent Management, Strategic Resource planning, Learning and Development, and HR business partnering. Earlier roles at United Utilities included Head of HR and Head of HR Business Partners within the Energy and Contract Services sectors. Prior to United Utilities, Elaine held positions as HR Business Partner and Head of HR Shared Services at VERTEX, HR Consultant at Cable & Wireless Communications, and HR Manager at Rentokil Initial. Elaine holds a Chartered FCIPD degree in Human Resources Management and a degree in Business and Human Resources from The University of Salford.
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