Mike Griswold

Mike Griswold has a diverse range of IT support experience. Mike is currently working as a Sr. IT Support Specialist at Hippo Insurance, where they conduct weekly Helpdesk meetings and manages Microsoft 365 administration. Prior to this, they worked at Q2 as an IT Support Technician III, providing technical support to internal employees and managing a Salesforce ticket queue. Before that, they were a Helpdesk Analyst at Farmers Insurance, where they provided phone support and assisted with office moves. Mike also has experience as a Technical Support Specialist at DISH Network, where they handled incoming calls and assisted customers with technical issues.

Mike Griswold earned an Associate's degree in Business Administration and Management, General from San Jacinto College, where they studied from 2013 to 2015. In addition, they obtained the Microsoft 365 Certified: Fundamentals certification in September 2022 from Microsoft.