James Malone is an experienced HR professional with a diverse background in employee relations and human resources management. Currently serving as HR Manager - Retail at Hotel Chocolat since May 2023, James partners with Senior HR Manager to implement strategic HR initiatives. Prior roles include ER Manager at Capita, overseeing a team delivering HR services to over 60,000 colleagues, and Human Resources Officer at The University of Law, supporting operational HR functions. With earlier positions in HR advisory and management across various organizations, including Costa Coffee and John Lewis & Partners, James possesses a strong foundation in employee relations, development, and policy implementation. Holding a Master’s Degree in Human Resources Management with CIPD Level 7 and a Bachelor’s Degree in Law from Leeds Beckett University, James brings a well-rounded educational background to the HR field.
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