José Perez Jr.

José Perez Jr. has a diverse work experience spanning multiple industries. José most recently worked as a Retention Support Analyst at Frontdoor, Inc., where they excelled in communicating with customers to understand their needs and identifying the best solutions for them. José analyzed data to identify trends and improve client solutions, and collaborated with sales and marketing teams to align retention strategies with business goals. Prior to that, José worked as a Human Resources Assistant at Publix Super Markets, where they provided expertise in various HR tasks and helped ensure fairness and consistency with employment law. José also played a vital role in putting teams in the field across multiple locations. Earlier in their career, José worked as a Customer Support Specialist at CarMax, where they managed a high volume of calls and emails, providing timely and accurate responses to advisor inquiries. José'sexperience demonstrates strong communication, data analysis, and customer service skills.

José Perez Jr. obtained an Advanced High School Diploma from Grayson High School in the field of study School Of Technical Education in the years 2014 to 2018. Following that, they pursued higher education at Post University from 2018 to 2021, where they earned a Bachelor of Science (BS) degree in Computer and Information Systems Security/Information Assurance. In addition to their formal education, José has also obtained a certification in Cybersecurity from (ISC)², although specific details regarding the month and year of obtaining this certification are not provided.