Rohit Manohar

Senior Customer Success Manager at Hubstream

Rohit Manohar has a diverse work experience that spans multiple industries and roles. Rohit most recently worked as a Customer Success Manager II at Hubstream starting in 2022. Prior to that, they gained extensive experience in customer success management at Cloudflare, Inc., where they joined as the first CSM for the region in 2020. In this role, they defined processes, nurtured account growth and retention, and consistently met or exceeded retention and upsell quotas. Rohit also managed some of the largest customers within the APAC region. Before Cloudflare, Rohit worked at Zscaler as an Inside Customer Success Manager, where they focused on increasing adoption, ensuring retention and satisfaction, and identifying expansion opportunities. In 2015, they worked at Microsoft in various roles, including Technical Consultant/Service Delivery Manager and Support Engineer-Azure. During their time at Microsoft, they consulted with the business community to identify client needs, managed end-to-end delivery of IT services, and provided technical support to clients regarding Azure Platform services. Prior to Microsoft, they worked at Infinite Computer Solutions as an Escalation Officer Level 2, where they provided technical support for various devices and ensured customer satisfaction. Rohit began their career at Accenture as a Technical Support Executive, troubleshooting network and ISP related customer queries.

Rohit Manohar completed their Bachelor of Business Administration (B.B.A.) with a specialization in Capital Markets from the Institute of Chartered Financial Accountants of India. Rohit attended this institution from 2010 to 2014. Prior to that, they completed their 2nd P.U. from St. Josephs Indian Composite P.U. College from 2007 to 2009. Rohit'sfield of study during this time was PCME. Rohit's education history begins with Sishu Griha Montessori and High School, where they completed their I.C.S.E. from 2000 to 2007 with a specialization in Science. Additionally, in November 2017, Rohit obtained the certification for "70-533: Implementing Microsoft Azure Infrastructure Solutions" from Microsoft.

Links

Previous companies

Microsoft logo
Infinite Computer Solutions logo
Cloudflare logo
Accenture logo
Zscaler logo

Timeline

  • Senior Customer Success Manager

    July 1, 2023 - present

  • Customer Success Manager II

    September, 2022