The Customer Success Team at Ideagen is dedicated to ensuring that clients maximize the value of their compliance-based information management software. They work collaboratively to provide support, manage customer transitions, and enhance overall customer experience and satisfaction. The team is responsible for guiding customers through onboarding, troubleshooting issues, and maintaining ongoing client relationships to drive product adoption and success.
Alana Burton
Senior CX Manager - Digital Pl...
Amie Norman
Head Of Customer Success
Bryant Johnston
Customer Success Manager
Caren Sifontes
Customer Success Manager/ Port...
Catherine Elliott
Customer Success Team Manager
Er. Amit Kumar Palit
Team Lead - Customer Success
Gerralee Damman
Head Of Customer Success, Nort...
Gilbert Ross
Customer Success Manager
Jemma Halestrap
Customer Service Delivery Mana...
Kathleen Beirne
Customer Success Manager
Leanne Martin
Customer Project Manager
Mark Fuller
Head Of Customer Experience
Muna Ebongalame
SVP Customer Success
Norman Hidalgo
Head Of Customer Success Opera...
Peter Hrnciar
Head Of Customer Experience - ...
Rebecca Daily
Customer Support Manager
Shannon Hopwell Adv....
Customer Transitions Director
Veronica Chapman
Customer Success Manager
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