Hannah Yoshime

Customer Success Manager - EMEA at iManage

Hannah Yoshime has a diverse work experience spanning various roles and industries. Hannah currently serves as a Customer Success Manager at iManage, where they are responsible for ensuring successful renewals and growth within the EMEA territory. Previously, Hannah worked as a Customer Success Manager at Griffeye on an interim contract. Prior to that, they served as an Enterprise Customer Success Manager at Secure Code Warrior, collaborating with sales to salvage and reconnect with at-risk accounts. Hannah also has experience as a Customer Success Manager at RESAAS and Administrate. Additionally, they worked as a Cabin Crew member at Emirates and held customer service roles at American Express, Stan., BuildDirect Technologies, and TD Bank Group. Overall, Hannah's work experience demonstrates their expertise in customer success management, collaboration, and relationship-building.

Hannah Yoshime started their education journey in 2008 at Simon Fraser University, where they earned their Bachelor's degree in Communication and Media Studies in 2012. In 2016, they attended Emirates Aviation College (EAC) and obtained various certificates, including a Safety & Emergency Procedures Certificate and an Ab Initio Training Programme Certificate. Hannah also received an Aviation Medical Certificate from the General Civil Aviation Authority in the same year. In 2018, they attended the British Columbia Institute of Technology for Organizational Leadership. Most recently, in 2020, Hannah Yoshime completed their ADHD Coach Graduate training at the ADD Coach Academy.

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Timeline

  • Customer Success Manager - EMEA

    June, 2022 - present