Jourdan Lopez has extensive work experience spanning various industries.
Jourdan is currently employed at Impero Software as the Head of Account Management - Americas, a role they began in May 2023. Prior to this, they served as a Sales Manager at Impero Software from January 2021 to May 2023.
Before joining Impero Software, Jourdan worked at Netop as a Sales Manager from January 2019 to January 2021. Jourdan also held the position of Sales Team Lead at Netop from January 2017 to January 2019.
Earlier in their career, Jourdan gained valuable operational experience at Teleperformance as an Operations Supervisor from March 2014 to January 2017. Jourdan also worked as a Customer Service Representative - Back Office from May 2012 to March 2014 and as a Technical Support Representative from May 2011 to May 2012.
Jourdan entered the professional world in 2009 when they were employed as a Customer Service Representative at Stellar Global Solutions Philippines, Inc. Jourdan held this position from March 2009 to August 2010.
To kickstart their career, Jourdan worked as a Nurse - I at Aurora Medical Center from August 2010 to May 2011.
Overall, Jourdan Lopez possesses a diverse employment history, showcasing their capabilities in account management, sales, operations, customer service, and healthcare.
Jourdan Lopez completed a Bachelor of Science in Nursing from Trinity University of Asia, from the years 2005 to 2009. In addition to their formal education, Jourdan has also obtained certifications as an Omnichannel Agent from Zendesk in November 2022, and as a Certified Mental Health First Responder from Mental Health First Response in June 2022.
May 1, 2023 - present
January, 2021
Svp, Client Management at UM Worldwide
Sales Support Executive at Assiduus
Senior Associate - Client Relations at PagarBook
Vice President Client Solutions at ResultsCX
Svp, Group Managing Director, Account Management at Dentsu International