Customer Service · Full-time · Global
About Us Committed to making a difference, InDebted was founded to change the world of consumer debt recovery for good. We're disrupting a broken industry and creating a better way for businesses to recover debt - where the customer comes first.
We’re a global, digital first and customer-obsessed team of over 213 people, living and working across 5 key countries.
And we’ve also recently been named the AFR BOSS Best Place to Work! By focusing on the happiness and wellbeing of our people, we’ve created a truly flexible, purpose driven and engaging workplace. We’re all here with one shared vision - to remove barriers to financial freedom for all people.
Summary Description: Our Customer function is inherently customer obsessed and is accountable for providing a remarkable customer experience that is critical to the growth of the business. As part of this team, our Customer Experience specialists ensure a positive end-to-end customer journey to promote loyalty, customer retention, and brand advocacy.
As a Customer Experience Voice Specialist you will deliver an unmatched experience to customers who are taking a first step on their path to financial fitness by resolving past due accounts. You and your team will form an integral part of our global Customer Experience function which has received more than 1,300 Google 5-Star reviews, making InDebted the highest rated company of our kind in the world. If you thrive in a fast-paced environment, see challenges as opportunities to innovate, are motivated by the chance to build something great, and delight in the growth and success of your team and the adulation of your customers, then this is the perfect fit for you.
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Open roles at InDebted