Scott Nuwer is an accomplished business leader with extensive experience in customer service and human resources. Currently serving as Director of Servicing at Independent Health, Scott oversees a team of over 140 customer service representatives, managing significant member inquiry volumes. Previously, Scott held leadership roles at United Health Services and Sodexo, where innovative service delivery strategies were developed and successful HR contact centers were launched. Earlier experience at Nova Healthcare Administrators focused on operational service delivery, while roles at Travelers and KeyBank emphasized diversity training and sales performance. Scott Nuwer holds a B.S. in Business, Management & Economics with a focus on Human Resources from SUNY Empire State College.