Beatriz P.

Customer Service Specialist at Industrial Scientific Corporation

Beatriz P. has a diverse work experience spanning different industries and roles. Beatriz started their career in 2016 as a Representative Comercial at Sika, where they worked until 2018. In 2019, they joined iFood as an Analyst of Customer Experience, where they supervised customer service activities and created performance dashboards. Beatriz also held the position of Commercial Assistant of Key Accounts, providing support to major clients such as McDonald's and Subway. Beatriz then worked at InterPlayers in 2021 as a Bilingual Junior Business Support Analyst, providing support to technology teams and managing software implementation. Most recently, they joined Industrial Scientific in 2023 as a Customer Service Specialist.

Beatriz P. completed their Bachelor's degree in Administration from Uninove - Universidade Nove de Julho, where they studied from 2022 to 2025. Prior to that, they pursued a Technical degree in Marketing and Business from ETEC - Escola Técnica Estadual de São Paulo, where they studied from 2015 to 2016.

In addition to their formal education, Beatriz has obtained several certifications. Beatriz completed the Yellow Belt Six Sigma program at FM2S Educação e Consultoria in April 2022. In 2021, they also received certifications in Data Science from Mentorama, and in Productivity and High Performance from Escola Conquer. Beatriz further obtained a certification in Neuro-Linguistic Programming (NLP) from Escola Conquer in 2021 as well.

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Timeline

  • Customer Service Specialist

    January, 2023 - present