Ganga Rao

Customer Care Tier 2 at Insightly

Ganga Rao has a work experience spanning several years in various customer support and technical roles. In 2012, Ganga worked as a Data Science Analyst at Personagraph, where they analyzed apps on the Apple App Store and managed a project using Python scripts. From 2017 to 2019, Ganga served as a Technical Support Team Lead at Sieva Networks, driving customer satisfaction and mentoring new employees. In 2020, Ganga worked at CENTRL, Inc. as a Customer Support and Business Operations role. They then transitioned to a Customer Service Specialist position at Benetech, where they remained until April 2022. Currently, Ganga is serving as a Customer Care Tier 2 at Insightly.

Ganga Rao began their education at De Anza College in 2009 and completed their studies in 2014. During this time, they pursued unspecified fields of study. In 2014, Ganga enrolled in San Francisco State University, where they are currently pursuing a degree in Computer Science. In addition to their academic pursuits, Ganga also obtained certifications in Automation Pro I and Automation Pro II from Workato in January 2023.

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Timeline

  • Customer Care Tier 2

    April, 2022 - present