Tom Charland

Tom Charland is a professional who has extensive experience in account management, customer success, support, and technical roles. Tom has worked in various companies such as Insightly, IntelligenceBank, MindTouch, SiteLab International, and Gaslamp Media. Tom's expertise lies in providing support to internal customer-facing teams, coaching individuals on new or technical functionalities, identifying upsell opportunities, and enhancing customer adoption of platforms. Tom has a background in web design and development, and Tom also served in the United States Marine Corps as an Airframes/Structural Technician. Throughout their career, Tom has received positive feedback from customers for their exceptional assistance and support.