Sara McGraw

Sara McGraw, MBA, currently serves as the Service Desk Manager at InspiriTec, Inc. since October 2019, where oversight of Service Desk and Process Analysts is provided to ensure high-quality service and measurable performance metrics. Prior roles include Service Desk Manager at Pomeroy from July 2014 to September 2019 and Service Desk Supervisor at Distributed Systems Services, Inc., where significant improvements in team performance and customer satisfaction metrics were achieved. Sara also has extensive experience at PSECU, first as an ITS Support Desk Manager and earlier positions in the real estate loan sector. Academic qualifications include an MBA from Shippensburg University of Pennsylvania and a BS in Business Administration from Millersville University of Pennsylvania.