Amélie Heurteux

Senior Customer Success Manager at Instrumentl

Amélie Heurteux is a Customer Success Manager at Instrumentl. Amélie has also worked as a Sales Development Representative at Snowflake from April 2019 to December 2020.

Amélie is responsible for building meaningful human relationships with new and existing customers through LinkedIn, tailored event invitations, personalized content sharing, calls, and emails. Amélie also proactively performs strategic analyses to optimize for even more successful outreach with metrics such as # of attendees/no shows, # meetings & opportunities created, how early invites were sent out and how often we followed up.

In their previous role, Amélie was responsible for scaling Snowflake events by working closely with Field Marketing to scale attendance to hundreds of attendees by launching invite sequences to prospects at top accounts, ensuring logistical coordination in person + technical integration with Marketo & Salesforce, promoting events through social media, and creating/sending follow up emails. Amélie was also responsible for generating a complex pipeline of $10M+ in opportunities, hitting and exceeding quota (by up to 244%) every quarter.

Amélie is a collaborative team player who enjoys working closely with cross-functional teams. Amélie has a proven track record of success in working closely with demand gen, sales, field marketing, product marketing, sales operations, and ABM.

Amélie Heurteux graduated with a Bachelor of Science (B.S.) Magna Cum Laude in Finance, General from NYU Stern School of Business.

Amélie Heurteux reports to Gauri Manglik, CEO & Co-Founder. They work with Will Yang - Head of Growth, Liz Baker - Content Operations Manager, and Sara Guerra Rodrigo - Executive Assistant. and Rebecca Benson - Associate Support Specialist reports to Amélie Heurteux.

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