David Rodriguez

David Rodriguez is an experienced Implementation Manager and Lead Technician at IntelliBoard since May 2020, focusing on technical support and client assistance while mentoring a team for professional growth. Prior roles include Client Support Specialist at Blackboard, where David contributed to product quality in an agile DevOps team, and Technical Support Engineer for Sutherland, specializing in NetApp issues. Additionally, David served as Level 2 Support Agent for Lexmark at Sitel, providing bilingual technical support and maintaining high client satisfaction. Early career experience includes roles at Teleperformance and Convergencia Tecnológica Global, providing technical assistance in both English and Spanish. David is currently pursuing a Telecommunications Engineering degree at Universidad Militar Nueva Granada.