Alexia Chapparone

Alexia Chapparone began their work experience in 2006 as a Private Cheerleading Instructor, where they instructed youth and coaches in cheerleading skills and techniques. Alexia managed over 60 participants, conducted custom coaching and strength conditioning plans, and ensured proper supervision.

In 2012, Alexia joined Blackbaud as a Support Specialist - Payments, providing technical support and project coordination for payment software products. Alexia also served as a Payment Services Support Analyst & Senior Payment Services Analyst, assisting coworkers and clients with product functionality and fraud prevention. Later, they became a Client Account Executive - Payments, managing client onboarding and revenue growth.

In 2020, Alexia joined Intellum as a Customer Success Manager, ensuring the success and satisfaction of clients. Alexia then advanced to the role of Senior Customer Success Manager and currently holds the position of Senior Strategic Relationship Manager. The detailed responsibilities and achievements for these roles are not provided.

Alexia Chapparone has a history of education in the field of communications and business. Alexia attended Morehead State University and obtained a Bachelor of Arts (BA) degree in Communications/Business. Alexia also attended California State University, Long Beach where they earned another Bachelor of Arts (B.A.) degree, this time in Communication and Business. Additionally, Alexia has obtained several certifications including "Leadership Essentials" from Columbia Business School in March 2023, "Advanced Customer Success Manager Certified Professional" from Gainsight in December 2022, "Search & Review" from DISCO in May 2021, "Root Cause Analysis Practitioner" from Blackbaud Pacific in June 2019, and "Certified Associate in Project Management (CAPM)" from the Project Management Institute in May 2020. Alexia has also taken the California Basic Education Skills Test (CBEST), though the institution from which they obtained it is not mentioned, and the specific month and year are unknown.