Diarmuid D.

Business Systems Engineer at Intercom

Diarmuid D. has a strong background in the field of technology, particularly in Salesforce. Diarmuid began their career as a Postal Sorter at An Post, where they demonstrated their ability to multitask, time manage, and adapt in a stressful environment. Diarmuid then pursued an ICT Student Internship at Kerry Group, where they worked as an SAP administrator and managed problem resolution for financial extracts.

In 2013, Diarmuid worked as a Polling Clerk at Dublin Institute of Technology, showcasing their enthusiasm for college life and participating in student elections. Diarmuid later joined Salesforce as an Associate Demo Engineer, focused on creating pre-sales demo environments and developing responsive web applications. Diarmuid then moved up to the role of Demo Engineer, demonstrating how Salesforce can address customer problems and accelerate deal progression.

After gaining valuable experience at Salesforce, Diarmuid joined Pexlify Enterprise Solutions as a Salesforce Developer. Diarmuid worked on developing and customizing Salesforce solutions for clients.

In 2020, Diarmuid joined Deutsche Bank as a Senior Salesforce Engineer, where they worked until 2021. During their time there, they utilized their Salesforce expertise to enhance the bank's systems and processes.

Currently, Diarmuid is working at Intercom as a Business Systems Engineer, a position they started in March 2022. In this role, they will likely be responsible for managing and optimizing business systems for Intercom.

Overall, Diarmuid D. has a diverse range of experience in technology, particularly in Salesforce, and has a proven track record of delivering high-quality results.

Diarmuid D. completed their Bachelor's Degree in Computer Science from Technological University Dublin from 2011 to 2015. In addition to their formal education, they obtained multiple certifications from Salesforce, including Salesforce Certified Development Lifecycle and Deployment Designer (obtained in November 2020), Salesforce Certified Application Architect (obtained in October 2019), Salesforce Certified Data Architecture and Management Designer (obtained in October 2019), Salesforce Certified Sharing and Visibility Designer (obtained in August 2019), Salesforce Certified Platform Developer I (obtained in February 2019), Salesforce Certified Advanced Administrator (obtained in February 2016), Salesforce Certified Platform App Builder (obtained in January 2016), and Salesforce Certified Administrator (obtained in August 2015). Diarmuid also completed the Child Protection Awareness Programme Session 1 and Session 2 from the National Youth Council of Ireland in October 2015.

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Timeline

  • Business Systems Engineer

    March, 2022 - present