Ratidzo Zvirawa

Ratidzo Zvirawa has a diverse range of work experience. Ratidzo is currently the Senior Group Product Manager (GPM) for the Automation & Reporting Platform Group at Intercom. In this role, they lead a group focused on building automation solutions powered by rules and AI/ML, as well as a reporting platform for businesses.

Prior to their current role, Ratidzo held various positions within Intercom, including Group Product Manager and Senior Product Manager. During their tenure, they drove strategy definition and set up teams for successful execution in areas such as reporting, channels, app ecosystems, enterprise workspace management, and Customer Data Platform.

Before joining Intercom, Ratidzo worked at WeTransfer as a Lead Product Manager, where they focused on infrastructure and developer productivity tools and services. Ratidzo also served as a Product Manager for the Paste platform.

Earlier in their career, Ratidzo held positions at Atlassian as a Product Manager and Product Advocate, and at Accenture in the Netherlands as a Software Engineer Junior Consultant and Software Engineering Intern. Ratidzo also gained experience at CLIQ Digital as a Software Engineering Intern in test automation and quality assurance.

Throughout their work experience, Ratidzo has demonstrated a strong track record of product management and leadership in technology-focused companies.

Ratidzo Zvirawa completed a Bachelor of Science (B.S.) degree in Computer Software Engineering from Fontys Hogeschool Eindhoven from 2012 to 2015. Prior to that, from 2011 to 2012, they pursued a Bachelor of Science (B.S.) degree in Computer Science at European University Cyprus. In 2008-2009, Ratidzo attended St John's College in Harare, Zimbabwe, but no degree or field of study information was provided for this period.

Ratidzo also obtained several additional certifications. They completed the Reforge Growth Series course offered by Reforge in 2019. In 2017, they became a Certified Scrum Product Owner through Scrum Alliance. Ratidzo achieved the Professional Scrum Master I certification from Scrum.org in 2016. It was also mentioned that they obtained the DASA DevOps Fundamentals certification, but no specific information about the date of completion was provided.