Zoe S.

Zoe S. has a diverse work experience in product management and operations. Zoe is currently working at Intercom as a Senior Product Manager since October 2021. Prior to this role, they worked at Bench Accounting as a Product Manager from October 2017 to September 2019. At Bench, they were responsible for setting the direction and vision for major product initiatives, focusing on building proprietary software for bookkeeping automation. Before joining Bench, Zoe worked at Orbis Investments, where they held multiple roles. From July 2015 to October 2017, they worked as a Product Owner, leading the product roadmap and coordinating agile software development processes. Prior to that, they worked as an Operations Associate from June 2013 to August 2015, where they played a key role in establishing a scalable customer contact center and carrying out fund administrative duties. In 2019, they took a sabbatical before joining Intercom.

Zoe S. began their education in 2009 at the University of Hertfordshire, where they pursued a Bachelor's degree in International Business. Zoe completed their degree in 2013. In 2011 and 2012, Zoe participated in a Study Abroad Program focusing on International Business at EDHEC Business School. After completing their undergraduate studies, they obtained the Investment Operations Certificate from the Chartered Institute for Securities & Investment in May 2014. In August 2015, Zoe became a Certified Scrum Product Owner through the Scrum Alliance. Zoe later pursued further education in 2019 at BrainStation, where they focused on Data Analytics in the field of Information Technology.