Danny Lee

Associate Technical Support Representative at Iron Bow

Danny Lee has a diverse work experience spanning over 15 years. Danny'smost recent role was as an Associate Technical Support Representative at Iron Bow Technologies, a position they held since May 2020. Prior to that, they were employed at UPS, where they held two roles. Danny'sinitial position was as a Package Handler from June 2008 to August 2008, where they ensured customer satisfaction by handling packages safely and efficiently. Danny was later promoted to Operations Supervisor in August 2008. In this role, they supervised the work of approximately 20 employees, reviewed office policies for operational efficiency, and ensured compliance with safety regulations to prevent workplace injuries. Before UPS, Danny worked as an Application Processor at Intersocietal Accreditation Commission (IAC) from February 2007 to August 2007. Danny was responsible for tracking and organizing applications, conducting initial reviews, and addressing applicant inquiries. Danny'searliest recorded work experience was as an Implementation Specialist at Data Networks from June 2005 to September 2006. In this role, they deployed computer networks for Montgomery County Public Schools, installed computer workstations, and provided support for network and hardware issues. Overall, Danny Lee's experience showcases their proficiency in technical support, operations management, and administrative tasks.

Danny Lee obtained their A+ and Network+ certifications in Information Technology from Per Scholas in 2020. In addition, they have obtained several other certifications from CompTIA including the CompTIA Secure Infrastructure Specialist - CSIS Stackable Certification, CompTIA Security+ ce Certification, CompTIA IT Operations Specialist - CIOS Stackable Certification, CompTIA Network+, and CompTIA A+. The specific months and years in which they obtained these certifications are as follows: CompTIA Secure Infrastructure Specialist - CSIS Stackable Certification in July 2021, CompTIA Security+ ce Certification in July 2021, CompTIA IT Operations Specialist - CIOS Stackable Certification in May 2020, CompTIA Network+ in May 2020, and CompTIA A+ in March 2020.

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