ISC-CX is one of the world’s only full-service digital customer experience agencies. The company offers a comprehensive set of CX programs and draws from 20+ years of benchmarks. It runs global, multi-lingual, omni-channel programs that pull in a vast amount of customer data. ISC-CX then combines and correlates all this data to reveal surprising insights that a single-focus agency would never see. In short: ISC-CX has the talent, tech, and tactics you need to turn your raw customer experience data into a brand-new business-changing perspective.

Data

Enterprise Software

Software Engineering

ISC-CX

Florian Wimmer

Wood Rebecca

Elena Tapu

Siow Yee Chong

Cristina Bajo Arredondo

Hans Egarter

Kasia Filbrandt

Hannes Holzer

The Quality Assessment Team at ISC-CX is dedicated to ensuring the highest standards of customer experience through systematic evaluation and feedback mechanisms. Comprising a diverse group of mystery shoppers and quality control specialists, the team conducts thorough assessments across various customer touchpoints, providing insights that help optimize service delivery and enhance client satisfaction. Their efforts contribute to maintaining ISC-CX's reputation for excellence in digital customer experience.

Quality Assessment Team

Project Management Team

Quality Assessment Team

About

Team members

Other teams at ISC-CX

Project Management Team