Kailash Rao

Senior Vice President - CX at Itel

Kailash Rao has over 20 years of work experience in various leadership roles. Kailash is currently serving as the Senior Vice President - CX at itelCX since October 2022. Prior to this, they worked as the Country Manager at itelCX from November 2021 to October 2022. Before joining itelCX, Kailash served as the Site Director at Teleperformance from March 2020 to November 2021. Kailash also worked as the Director at Accedo Technologies from December 2017 to February 2020 and as the Director - Client Experience at White Shark Media® from March 2016 to January 2017. Earlier in their career, Kailash held various positions at companies such as [24]7 Inc, ING, Intelenet Global Services, Dell, Mphasis, and [24]7.ai.

Kailash Rao attended Bangalore University from 1997 to 1999, where they obtained a B.Com degree in Commerce, Business Economics, Statistics, and Accounting. Kailash also attended Bangalore University from 1996 to 1999, but it is not specified if they obtained a degree or pursued any specific field of study during that time. Additionally, Kailash has additional certifications in Google Adwords from Google and a Licentiate in Insurance from the Insurance Institute of India, although the specific dates of obtaining these certifications are not provided.

Links

Previous companies

[24]7.ai logo
Dell Technologies logo
White Shark Media logo
Teleperformance logo
Serco logo

Timeline

  • Senior Vice President - CX

    October, 2022 - present

  • Country Manager

    November, 2021

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