Virginia Ulfig

Virginia Ulfig is an accomplished professional with extensive experience in management and security within multinational organizations. Currently serving as the Global Consumer Care Manager at JTI since October 2020, Virginia has previously held significant roles at Teleperformance, including Operational Security Manager and Call Center Manager, where responsibilities included developing security protocols, managing audits, and overseeing large teams across multilingual call center projects. Virginia's academic background includes a Master's degree in Management from Nova School of Business and Economics and a Ph.D. in Management from ICN Business School, supplemented by teaching and assistant roles at various educational institutions. Early career experiences at companies such as Reum GmbH and Robert Bosch LLC provided valuable insights into production planning and project management.