Support and Onboarding
About
The Support and Onboarding team at Jubelio is dedicated to ensuring a seamless experience for customers from the initial setup to ongoing support. They provide comprehensive assistance through onboarding training, technical support, and customer service, helping users navigate and maximize the capabilities of the Jubelio OmniChannel platform across various integrations. The team focuses on fostering customer satisfaction and retention by addressing inquiries, resolving issues, and facilitating a smooth transition to the platform.
Team members
Afira Vania
Head of Customer Support Speci...
Anisah N. Azhari
L2 Customer Support Team Leade...
Arum Tri Astuti
Customer Support Specialist
Arya Ananda
Customer Support
Besse Nurmala Sari
Data Set Up Onboarding
Dewinta Srinanda
Customer Support Agent
Dhika Kualandaru
Technical Support Lead
Hasan Basri
Onboarding Supervisor
Heryanto hery
Trainer onboarding
Ika Rusyani
Customer Support Specialist
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