Gaëlle Naulot

Head of Customer Operations at Jump

Gaëlle Naulot has a diverse work experience in customer operations, customer success, and recruitment. Currently, they are the Head of Customer Operations at Jump since October 2022. Prior to this, they worked as the Head of Customer Success at Jump from May 2021. Before joining Jump, they were a Customer Success Manager at Spaycial from September 2020 to April 2021. Gaëlle also worked as a Customer Success Manager at Hired, Inc. from December 2018 to September 2020. In addition, Gaëlle has experience in recruitment, having worked as a Consultant in Recruitment at HEZARD & Associés from January 2017 to December 2018 and as a Consultant in Recruitment at MeetYourJob from March 2016 to August 2016. Gaëlle started their career as an HR Assistant/Recruitment Officer at O2 HOME SERVICES from July 2015 to December 2015, where they focused on identifying recruitment sources.

Gaëlle Naulot completed their Master's degree in Ressources Humaines from Excelia between 2013 and 2017. Before that, they attended Lycée Jean-Baptiste Corot from 2011 to 2013, where they pursued Classe préparatoire aux Grandes Ecoles - Economie.

Links

Previous companies

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Timeline

  • Head of Customer Operations

    October 1, 2022 - present

  • Head of Customer Success

    May, 2021