Erik J. has extensive experience in customer service leadership, currently serving as a Customer Service Team Lead and Associate Outsourcing Manager at Just Eat Takeaway.com since October 2019. Prior to this role, Erik held the position of Teamleiter Kundendienst at CCC – powered by TELUS International from April 2008 to October 2019. Erik's educational background includes studies at Freie Universität Berlin from 2008 to 2011, as well as coursework at IHK Köln and Humboldt-Universität zu Berlin between 2002 and 2003.
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