Annette Lahti

Annette Lahti is an experienced managing director with a focus on education, leadership, and customer service consulting. Since October 2011, Annette has been leading K2Education, providing guidance to companies in sales and workforce management. As CEO of k2c in Sweden AB since February 2010, Annette has overseen a modern multichannel contact center servicing e-commerce retail, travel, and finance industries, among others. Additionally, Annette has been managing K2Communication since 2009 and previously built a contact center specializing in finance, retail, and mail order at Teleresurs i Sverige AB from 1996 to 2009. Annette's educational background includes studies at Folkuniversitetet in Helsingborg.