ES

Erica S.

Principal Customer Success Manager at Kantata

Erica S. has a diverse work experience spanning multiple industries. Erica is currently working at Kantata as a Principal Client Success Manager, a role they have held since November 2021. Prior to this, they worked as a Sr. Customer Success Manager at Kantata from June 2019 to November 2021.

Before joining Kantata, Erica worked as an Account Executive at The Knot Worldwide from October 2018 to May 2019. Prior to that, they worked at Gartner, a leading information technology research and advisory company. At Gartner, they held the position of Area Sales Manager from January 2018 to September 2018, and previously served as an Account Executive from July 2015 to January 2018.

Earlier in their career, Erica gained experience in marketing and management roles. Erica worked as a Business Development Manager and Digital Account Executive at DAC Group, a top search marketing agency, from 2014 to 2015. Prior to this, they served as an Account Specialist/Social Media Strategist at GigMasters.com, Inc., an event booking service, from September 2011 to March 2014.

Additionally, Erica has worked in the music industry. Erica held marketing representative roles at Universal Music Group from July 2010 to September 2012, and at Nettwerk Music Group as an Assistant Manager from July 2010 to December 2010. Erica also gained promotions experience at Universal Music Group from April 2008 to July 2009, and at iHeartMedia from January 2009 to June 2009.

Erica S.'s education history includes a Master of Science degree in Integrated Marketing Communications from Manhattanville College. Prior to that, they obtained a Bachelor of Science degree from Northeastern University, majoring in Music Industry with a minor in Business. However, the chronological information about the start and end years for both degrees is not provided.

Links


Timeline

  • Principal Customer Success Manager

    November, 2021 - present

  • Sr Customer Success Manager

    June, 2019