Nichola Pandian is a seasoned professional in customer success and business development with extensive experience spanning over a decade. Currently serving as the Manager of Customer Success at Karat since January 2024, Nichola previously held the position of Principal Customer Success Manager at LinkedIn from July 2022 to November 2023, focusing on driving product adoption and enhancing operational priorities for global workforce members. Prior roles include Program Manager for EMEA at Zycus, Senior Customer Success Manager at Automation Anywhere, Business Development Manager at SiE Brains and Anrah Solutions, and various positions at Collabera, Accenture, Tata Communications, and Mphasis. Nichola holds a Bachelor of Arts in English Language and Literature from Veer Narmad South Gujarat University and has pursued advanced education at the Indian Institute of Management Bangalore.
January, 2024 - present