Sr Manager Operations

What you’ll do
As the Sr. Operations Manager, you will be responsible for providing effective day-to-day management of the of contract manufacturing facilities, with emphasis on production reliability, cost performance, quality and customer service. In this role it is expected you’ll become the subject matter expert for the operational and technical aspects of their sites and identify options for network capability and capacity needs. You will work with internal cross-functional teams and the external Contract Manufacturing teams to develop operations and supply chain tactics that will efficiently deliver products on time in a high-quality and cost-effective manner. You will have accountability to deliver all business initiatives within each location.

And this is how you will do it….
• Primary contact and relationship manager for a supplier location.
• Manages daily operations at our external manufacturing sites including managing the relationship, measuring and tracking KPIs, and holding regular performance reviews with our key partners.
• Align external capabilities with our projected requirements to understand and support future capacity needs.
• Provides analysis and direction regarding feasibility, manufacturing and sourcing strategy, logistics and customer service implications, etc.
• Monitor and evaluate KPIs and drive actions to improve performance ensuring effective service, quality, and cost for customers.
• Develop and execute a productivity pipeline for sites.
• Manage Price Variances and forecast changes to the business.
• Support all contractual processes/procedures including Requests for Proposals, Confidentiality Agreements, Testing Letters, and Manufacturing Contracts to lock in pricing and terms.
• Provides quantitative analysis and input to Operations decisions and strategy.
• Contributes to financial valuation and review of projects.
• Projects will include 3rd party start-ups, new line commissions, customer-related project launches, brand extensions, packaging changes, and run-out/discontinuation schedules.

What you’ll bring to KIND
• Ability to influence, and facilitate groups with diverse perspectives and bring teams to consensus/alignment.
• Experience in leading and conducting process design and improvement projects with cross-functional teams.
• Excellent verbal and written communication skills & ability to effectively communicate with all levels of the organization
• A partnership and relationship-based approach in working with internal and external business partners. Always presenting a we, not me attitude.
• Excellent planning and prioritization skills with the ability to multi-task and adapt.
• Ability to define objectives, scope, and resources for projects.
• Strong problem-solving and analytical skills.
• Sense of urgency and can-do attitude
• Broad understanding of business principles, practices, and processes in the CPG industry.

You are…
• A natural team player
• A relationship builder, excited by the opportunity to partner with team members cross-functionally
• A strategic thinker who approaches business initiatives with an entrepreneurial spirit
• Genuine in your desire to help make the world a kinder place, committing to always spreading and celebrating kindness

You have…
• Bachelor’s Degree in Engineering, Food Science or Operations Management
• 7-10 years of relevant experience in a CPG manufacturing or supply chain environment preferably in the food and beverage industry.
• 3-5 years minimum of project management/leadership experience
• Experience working with 3rd party contract manufacturers, material vendors and 3PLs
• Self-motivated and can work autonomously
• Ability to manage multiple projects and competing priorities
• Highly proficient in Microsoft Office
• Ability to travel, estimated 50%

Certain states and localities require employers to post a reasonable salary range estimate. A reasonable estimate of the current base salary range for this position is $107,000.00 to $125,300.00. Actual salary will be based on various factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ.