Shae Petroff

Implementation Manager at Klara

Shae Petroff has a diverse work experience spanning multiple industries. They have worked as a Content Manager at ModMed since 2023, and prior to that, as an Implementation Manager at Klara starting in 2022. Shae also has experience as an Implementation Manager at Reputation from 2020 to 2022, where they managed software implementations, conducted client meetings, configured software, and led training sessions for large groups. Before that, Shae worked at Donnelley Financial Solutions (DFIN) from 2017 to 2020, first as an Account Specialist II, where they managed client accounts and ensured compliance with financial regulations, and later as a Document Specialist, where they prepared financial forms and implemented new software. In 2016, Shae worked as an Assistant Manager at Body and Brain, Yoga TaiChi, where they assisted with center operations, facilitated classes, led workshops, and coordinated community outreach. Shae's earlier experience includes working as Inbound Sales and Support at GoDaddy from 2014 to 2016, helping customers manage their accounts and providing technical support. They also worked as a Financial Representative at Northwestern Mutual from 2012 to 2014, where they provided financial guidance and produced tailored financial plans for clients.

Shae Petroff obtained a Bachelor of Science degree in Finance from Lehigh University College of Business from 2009 to 2013. In addition to their formal education, they have obtained several certifications, including Learning Jira Software, Operational Excellence Foundations, SQL: Data Reporting and Analysis, Six Sigma Foundations, and Sustainability Strategies, all through LinkedIn. The certifications were obtained in September 2020 and October 2020.

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Timeline

  • Implementation Manager

    February, 2022 - present

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