Daniel White

Business Operations Lead at Klarna

Daniel White has a diverse work experience spanning over 15 years. Daniel is currently working as a Business Operations Lead at Klarna, a position they started in July 2021. Prior to this, they worked as an Assistant Contact Centre Manager and then as a Team Manager at Teleperformance from January 2015 to July 2021.

Before joining Teleperformance, Daniel was a Customer Service Manager at N Brown Group from April 2013 to January 2015. Daniel also worked as a Team Manager at Serco from June 2010 to April 2013, where they led and developed teams within a Gradbay environment.

Additionally, Daniel worked as a Performance Coach at The Listening Company from November 2009 to June 2010, and as a Collections Agent at Barclays from May 2009 to November 2009. Daniel started their career as a Customer Service Advisor at Carphone Warehouse in May 2006 and worked there until May 2009.

Throughout their career, Daniel has gained experience in various areas such as team management, employee relations, recruitment, compliance, process improvement, and employee engagement.

Daniel White attended Mosslands School from 2000 to 2004, where they studied A Levels. After completing their time at Mosslands School, there is no available information regarding their further education or degree. However, they have obtained several certifications, including the COPC Inc. HPMT Certified Professional Manager with Honors in December 2021, the "Be a Better Manager by Motivating Your Team" certification from LinkedIn in March 2020, the "Creating a Culture of Collaboration" certification from LinkedIn in March 2020, and the Lean Six Sigma Yellow Belt Certification from COPC Inc. in February 2020.

Links

Timeline

  • Business Operations Lead

    July, 2021 - present