Elias Edgren

Manager, Compliance Operations at Klarna

Elias Edgren has a diverse work experience with various companies. Their most recent role was as the Manager of Compliance Operations at Klarna, where they managed a team responsible for operational compliance processes in Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF). Prior to this, they worked as a Senior Specialist in the same department, conducting reviews and investigations into end-consumer activity and carrying out enhanced due diligence actions based on high-risk factors.

Before joining Klarna, Elias was part of the back office function of Klarna's Debt Collection team as a Senior Collection Agent, where they investigated disputes and provided support in dispute handling. Elias also worked as a Collection Agent at Klarna.

Prior to their time at Klarna, Elias worked at Teleperformance Nordic as a Customer Care Representative, handling cases of an extra sensitive nature. Elias also worked as a Backoffice Representative and a Customer Service Representative at the company.

Additionally, Elias has experience as a Market Researcher and Opinion/Poll Interviewer at SKOP, Skandinavisk Opinion, and as a Telemarketing Sales Representative - B2C at Teleperformance Nordic.

Elias Edgren began their education at the International English School (IES) Linköping from 2003 to 2005, where they obtained their Middle School Diploma. Elias then attended Kunskapsgymnasiet Globen from 2005 to 2008 and earned their High School Diploma, with a focus on Graphic Design. Later, they pursued a Bachelor's degree in Criminology at Stockholm University from 2010 to 2013.

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Timeline

  • Manager, Compliance Operations

    March, 2020 - present

  • Senior Specialist, Compliance Operations

    January, 2017

  • Senior Collection Agent

    October, 2016

  • Collection Agent

    May, 2015

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