Rachel Ferst is an experienced professional with a background in operations research and analytics. Rachel has held various roles in product management and analytics, working for companies like Klarna, EY, the Rubicon Project, Dex Media, IBM Global Services, and Booz Allen Hamilton. Rachel currently serves as the Domain Lead for Personalized CRM at Klarna, where Rachel oversees communication with the customer network. Rachel has also managed product strategy and localization efforts across global markets. Rachel holds a MS in Operations Research from Cornell University, a BS in Operations Research magna cum laude from Columbia University, and a BA in Mathematics from Reed College.
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