Mike Oren

Mike Oren, PhD, currently serves as the Head of Analytics & AI Product Design at Klaviyo, where responsibilities include enhancing reporting experiences and guiding experiments in self-optimization. Prior roles at Klaviyo included Head of Design Research, focusing on collaboration with product analytics and improving research practices. As an Adjunct Professor at the IIT Institute of Design, Mike teaches skills related to quantitative research and evidence-based design. Previous positions include leading design research and strategy at Blue Cross and Blue Shield, founding Societech, and working as a Principal Design Researcher at Motorola, where significant revenue increases were achieved through A/B testing programs. Mike holds a PhD in Human-Computer Interaction and additional degrees from Iowa State University and DePauw University, with further certifications from Harvard Business School Online.