Tracey Shoemaker

Tracey Shoemaker is an accomplished human resources leader with extensive experience across multiple industries. Currently serving as Chief People Officer at Koalafi since August 2018, Tracey Shoemaker focuses on enhancing the employee experience through strategic HR and recruiting initiatives. Prior to Koalafi, Tracey held significant roles at CarMax as Director of Talent Acquisition, where accountability included overseeing national recruitment programs, and at Capital One in various leadership positions, including Senior Diversity & Military Recruiting Manager and Director of Recruiting Operations. Earlier career experiences include vice presidency roles at First Union National Bank and Signet Bank, leading substantial teams and implementing initiatives that drove operational efficiency and significant cost savings. Tracey Shoemaker began a career in customer service management at Circuit City, Inc., addressing executive complaints and improving customer service standards.