The Customer Experience and Engagement Team at Lake Macquarie City Council is dedicated to enhancing community interactions through effective communication and engagement strategies. They focus on promoting local arts, culture, and tourism initiatives, managing media relations, and ensuring exceptional customer service. The team gathers and analyzes customer insights to improve experiences, organizes events and festivals, and develops targeted marketing campaigns to foster community involvement and awareness.
Belinda Virgo
Events & Festivals Officer
Danielle Marrett
Tourism And Events Marketing O...
Eliza Kelly
Events & Festivals Officer
Gemma Wroblewski
Marketing And Audience Develop...
Jasmyne Munro
Head Of Customer Experience
Jennifer Byrne
Digital Communications Officer
Kylee Goldrick
Customer Insight Coordinator
Marsha Rodrom
Marketing And Tourism Leader
Neil Keene
Media Lead
Samuel Darroch
Communications And Marketing O...
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