Emma du Maurier

Emma du Maurier has a diverse work experience spanning over several roles and industries. Emma'smost recent position was as an Escalation Engineer at Lakeside Software, starting in 2022. Prior to that, they worked at Accruent, where they started as a Support Associate in 2019 and was later promoted to a Technical Support Engineer in 2021. In these roles, Emma provided technical assistance to clients, partners, and software developers, resolved technical issues, and maintained detailed documentation.

Before joining Accruent, Emma worked at BT as a Help Case Manager from 2018 to 2019 and as a Customer Support Representative from 2017 to 2018. Emma also has experience working in the retail industry as a Cash Administrator at Tesco, where they handled cash-related tasks, reconciled paperwork, and investigated discrepancies.

Emma's earlier work experience includes a role as a Security Officer at Advance Security in 2010 and a self-employed position as a Security Officer contracted to a security firm in 2009 and 2010. In these roles, they were responsible for maintaining security and safety, conducting patrols, and providing assistance to staff and visitors.

Overall, Emma du Maurier has demonstrated their technical knowledge, problem-solving skills, and customer service abilities throughout their various roles in the software, telecommunications, retail, and security industries.

Emma du Maurier pursued their education at The Open University from 2016 to 2026, where they obtained a Bachelor's degree in Computer Software Engineering. Additionally, they acquired various certifications to enhance their skills and knowledge. In 2022, Emma completed the SysTrack Certified Administrator, SysTrack Certified Engineer, and SysTrack Certified Technician programs offered by Lakeside Software. In 2021, they obtained the Complete C# Unity Game Developer 2D certification from Udemy: Online Courses, followed by the Java Programming Masterclass covering Java 11 and Java 17 certification in the same year. In 2020, they completed The Ultimate MySQL Bootcamp from Udemy. Furthermore, they obtained a certification in Diversity & Inclusion at Work from Upskillist in 2023.