Oana Cichocka

Oana Cichocka has a diverse work experience spanning over various roles and companies. From 2020 to the present, they have been working as a Customer Success Manager at Lakeside Software, where they provide program and governance advice, best practices, and value delivery. Prior to this role, from 2020 to 2021, they were a Technical Solutions Engineer and Customer Success Engineer at Lakeside Software.

Before joining Lakeside Software, Oana worked at Capgemini from 2009 to 2020, holding multiple roles. From 2019 to 2020, they served as a Business Value Manager, focusing on identifying and delivering business value to clients. From 2018 to 2019, they were a Problem Consultant, solving complex issues for clients. From 2015 to 2017, they held the position of Senior Knowledge Manager, responsible for managing knowledge within the organization. Prior to that, they worked as a Knowledge Manager and Incident Manager in different periods.

Oana's career began at Saint Mary's Children Hospital in 2007, where they worked as a Junior Analyst. Their responsibilities included providing IT support to the hospital's staff, troubleshooting software and hardware issues, and assisting senior analysts in network management.

Overall, Oana has a strong background in customer success, technical solutions, business value management, problem consulting, knowledge management, and IT support.

Oana Cichocka pursued their education at Alexandru Ioan Cuza University. From 2006 to 2009, they obtained a Bachelor's degree in Economic Informatics. Following this, they continued their studies at the same university and completed a Master's degree in Business Information Systems from 2009 to 2011.