Juan Marin

Operations Manager, Call Conversions at Launch Potato

Juan Marin has extensive work experience in various roles within the customer service and operations field. Juan most recently worked as an Operations Manager for Call Conversions at Launch Potato, starting in March 2022. Prior to that, they were a QA Lead at Atento from May 2021 to March 2022. Before that, they served as a Team Supervisor Bilingual at Teleperformance from September 2019 to May 2021. Juan also worked as a Customer Service Officer Bilingual at ScotiaGBS Colombia del grupo Scotiabank from August 2017 to September 2019, and as a Customer Service Agent Bilingual at Sitel from October 2016 to July 2017.

Juan Marin has a Master's degree in Ciencias de la gestión from CIU, which they obtained in 2022. Prior to that, they completed a Licenciatura in Administración from UPTM in 2020. In 2010, Juan attended Iufront where they studied Comercio Exterior. Juan'searliest education experience was at iuti, where they studied Administración Industrial before 1997. Additionally, Juan has obtained several certifications, including "Preventing Discrimination & Harassment: US Employees 2022" from Traliant in July 2022, "EFSET English Certificate 77/100 (C2 Proficient)" from EF Standard English Test (EF SET) in February 2022, and "Fundamentos de análisis de la información" from LinkedIn in October 2020.

Links

Previous companies

Teleperformance logo
Atento logo

Timeline

  • Operations Manager, Call Conversions

    March, 2022 - present