BS

Becki Strader

Customer Success Manager at LiveAction

Becki Strader has a diverse work experience spanning over two decades. Becki currently works as a Customer Success Manager at LiveAction Software, where they focus on increasing customer retention and renewal through product adoption and customer satisfaction. Prior to this, Becki held the role of an Enterprise Customer Success Manager at RingCentral for six years, where they played a crucial role in providing cloud-based business phone systems.

Before joining RingCentral, Becki worked as a Customer Success Manager at Telecomm Management Systems, delivering after-sale service for telecommunications services to a wide range of clients. Becki also served as an Account Executive at PGi, where they were responsible for selling and managing telecommunications services for various industries.

In addition, Becki has experience as an Account Executive at West Corporation, providing white glove service to named accounts. Becki also worked as a National Account Manager at ASPE, Inc., managing comprehensive B2B sales cycles.

Earlier in their career, Becki held roles such as Regional Account Manager at OptimalResume.com, Account Manager at BrightDoor Systems, Inc., and Account Manager/Trainer at FeatureTel. Becki also worked as a Project Coordinator at Quintiles, Inc.

Throughout their career, Becki has consistently demonstrated their ability to build strong customer relationships, increase product adoption, and achieve sales targets. Becki'sexperience spans both physical and cloud-based telecommunications services, showcasing their adaptability to changing technologies.

Becki Strader began their education at DePaul University in 1993, where they studied Communications until 1997. After a few years, they pursued further studies at the University of North Carolina at Chapel Hill from 2006 to 2008. During this time, they obtained a Bachelor of Arts degree in Communications.

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Previous companies

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Timeline

  • Customer Success Manager

    May, 2022 - present

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