Steve Margulis

Steve Margulis has extensive experience in customer success management. Steve currently works as a Senior Customer Success Manager at LiveAction Software, where they focus on understanding customers' business objectives and ensuring their success with the company's solution. Before LiveAction, they held the role of Enterprise Customer Success Manager at RingCentral, where they onboarded large enterprise customers, oversaw implementations, and developed strategic success plans. Prior to that, they served as the Director of Customer Success at Identity Solutions, LLC, leading a team of CSMs and guiding customers through each stage of implementation. Steve also has experience as a Senior Customer Success Manager at RingCentral, a Customer Success Manager at Kimble Applications, and a Customer Success Manager at RES Software. Earlier in their career, they worked as a Business Manager at Aperio Engineering, overseeing internal operations and project management for construction projects.

Steve Margulis has a Bachelor of Arts degree in Communications from Temple University. In addition to their degree, they have obtained certifications in NPS2 from Satmetrix in August 2015 and Boomi from Dell Boomi in May 2012.