Ivonne Nga Han Cheung

Customer Service Manager at Localised

Ivonne Nga Han Cheung has six years of work experience. Ivonne Nga Han began their career in 2014 as an Assistant Merchandiser at Hongtex Hong Kong LTD, where their role included contacting factories and chasing bulk orders, fabric cutting, garment measurement and attending designer meetings. In 2016, they became a Brand Ambassador at SWAROVSKI, where they were responsible for customer service, using the company system, reaching sales targets, visual merchandising, arranging products, stock tracking and cycle counting. In 2018, they took on the role of Sales Assistant at FURLA. In 2019, they became a Personal Shopper at NET-A-PORTER and an After Care Sales Executive (Contract) at Gucci. Currently, they are a Customer Care Specialist at Localised.

Ivonne Nga Han Cheung's education history includes an Associate's degree in Fashion/Apparel Design from RMIT University, which they completed between 2016 and 2018. Ivonne Nga Han also attended the Hong Kong Design Institute (HKDI) between 2013 and 2015, studying Fashion/Apparel Design. Ivonne is currently pursuing a Bachelor's degree in Applied Management from Federation University Australia, which they began in 2020 and is expected to complete in 2022.

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Previous companies

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Timeline

  • Customer Service Manager

    December 1, 2023 - present

  • Senior Customer Care Specialist

    June 1, 2023

  • Customer Care Specialist

    May, 2020