Alessandra Bichler Rabin

Alessandra Bichler Rabin has a diverse work experience spanning several companies. Beginning in 2001, they worked at UOL as a Software Quality Assurance and Testing Manager. Alessandra then moved on to Yahoo! as a Software Quality Assurance Engineer Manager, where they played a key role in designing and implementing international testing centers. In 2010, they joined Telefonica | Vivo as an IT Service Management Manager, responsible for various areas of IT service management. Alessandra continued to advance in their career at Telefonica | Vivo, eventually becoming a Senior IT Manager, overseeing software quality assurance and testing as well as IT service management. In 2016, Alessandra joined Johnson & Johnson as an IT Senior Manager, leading the LATAM Digital and Analytics delivery team. Alessandra also took on the role of Mentor, Speaker, and Enthusiast on Leadership, Diversity, and Inclusion, and has been involved in various programs and speaking engagements. More recently, they worked at Loggi, where they held positions including Head of Digital Services and Customer Success Director. In addition to their corporate experience, Alessandra is also a ceramist and founder at TATUdoBEM, an artistic endeavor they pursued alongside their professional career.

Alessandra Bichler Rabin has a diverse education history. Alessandra pursued a Bachelor's degree in Computer Science from Universidade Católica de Pernambuco, which they completed from 1993 to 1998. Alessandra then obtained a specialization in Information Technology Management from FIAP in 2001 and 2002. In 2007, they attended the MIT Sloan School of Management for the course "Managing Technical Professionals and Organizations."

Alessandra also engaged in a Master's degree program in Software Engineering from 2008 to 2010 at the Instituto de Pesquisas Tecnológicas, although they did not complete the degree. Alessandra later participated in various short-term courses and certifications. These include "Formação em comunicação não violenta" from Konekti in 2022, "Desenvolvimento em Governança Corporativa para Executivos" from IBGC - Instituto Brasileiro de Governança Corporativa in 2022, and "Economia e Finanças para Conselheiros" from Ecossistema Inova in 2023.

Alongside their formal education, Alessandra has obtained multiple certifications such as "Visão de Negócios," "Finanças para Gestores não Financeiros," and "Mulheres na Liderança: Desenvolvimento da Presença Executiva" from LinkedIn. Other certifications include "Customer Experience: Gestão da Experiência do Cliente na Prática" from Insper in 2019 and "Six Sigma Yellow Belt" in 2016.