Ajay Dubey

Ajay Dubey serves as the Deputy General Manager Operations at Magnum Group since August 2017, having previously held the position of Senior Operations Manager and Operations Manager, overseeing the Jabalpur center and the MPPKVVCL 1912 E Governance process. Earlier experience includes roles such as Deputy Manager Quality and Training at Magnum Group, serving multiple centers and projects in Chhattisgarh and Ranchi. Ajay's career began in the BPO sector with Teleperformance, where responsibilities included auditing calls as a Quality Analyst, followed by positions at Aegis Pvt. Ltd. and Intelenet Global Services, focusing on quality management and training. Educational qualifications comprise an MBA in Operation and Production Management from Suresh Gyan Vihar University and a Bachelor of Commerce in Accounting from Vikram University.