Erik E. Byström

Chief Customer Officer at MaintMaster Systems

Erik E. Byström has extensive work experience in various roles and industries. Erik E. is currently working at MaintMaster Systems as the Chief Customer Officer since May 2023. In this role, they ensure that the customers of MaintMaster's CMMS SaaS platform receive maximum value and support.

Prior to their current position, Erik worked at Funnel as the Head of Commercial Strategic Initiatives from June 2021 to May 2023. Before that, they held the position of Head of Customer Success EMEA at Funnel from May 2019 to May 2021, where they built a strong Customer Success team.

Erik also has experience working at BearingPoint as a Manager in Digital & Strategy from August 2017 to April 2019. In this role, they led the Digital practice in Sweden and collaborated with clients from various industries.

Before BearingPoint, Erik was a Digital Strategy Consultant at Cartina AB from September 2014 to July 2017. Erik E. worked with clients on strategy, implementation, business planning, customer experience, and digital transformation.

Erik's earlier experiences include working as a Senior Manager at Northstream from November 2009 to August 2014, a Digital Business Advisor at Tieto from October 2007 to November 2009, and a Junior Consultant at Geelmuyden.Kiese from April 2007 to October 2007.

Additionally, Erik was a Co-Founder of the Swedish chapter of MobileMonday, a global organization for mobile industry professionals, from August 2006 to August 2008. Erik E. was responsible for all aspects of the organization, including start-up, marketing, logistics, and partnerships.

Erik started their career as a Business and Strategy Analyst Intern at Appear Networks from February 2006 to August 2006, and as a Management Analyst Intern at BearingPoint from August 2005 to January 2006.

Erik E. Byström has a diverse educational background. Erik E. began their education in 2001 at the Berghs School of Communication, where they earned a Diploma in Graphic Design and Communication. Following this, from 2002 to 2007, they attended Linköping University, obtaining both a M.Sc. in Business Administration with a focus on Finance, as well as a M.Sc. in Cognitive Science with a specialization in Service Design, Usability, and Innovation.

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Timeline

  • Chief Customer Officer

    May, 2023 - present