Shanon Smith has a Bachelor of Arts degree from Drake University. They have extensive experience in technical account management, service management, IT supervision, business systems analysis, and operations control. Shanon has worked at Marco Technologies, Enterprise Systems Group, and Mitel, specializing in contact center design and system design. They are skilled in continuous process improvement and have a strong background in English Language and Literature.
December, 2023 - present
February, 2023
May, 2019
January, 2019